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Effective Date: 2007-01-01
Last Updated: 2026-7-14
Eiffel Medical Supplies Co., Ltd. (“we”, “our”, or “us”) operates this website and is committed to protecting the privacy and security of personal information collected from our customers, business partners, and website visitors.
As a professional medical supplies manufacturer, we provide first aid kits, disposable medical supplies, healthcare products, portable medical devices, and OEM/ODM solutions for global distributors, retailers, healthcare organizations, and private label brands.
This Privacy Policy explains how we collect, use, process, store, and protect your personal information when you visit our website, contact us, or submit inquiries regarding our products and services.
We may collect the following categories of information:
When you contact us, request product information, or submit an inquiry, we may collect:
Name
Email address
Phone number (if provided)
Company name
Country or region
Job title or business information (if provided)
Product requirements and inquiry details
OEM/ODM project information
Communication records between you and Eiffel Medical Supplies Co., Ltd.
When you visit our website, we may automatically collect certain technical information, including:
IP address
Browser type and version
Device information
Operating system
Pages visited
Website interaction data
Referral source
Cookies and similar tracking technologies
We use collected information for the following purposes:
Responding to product inquiries and business requests
Providing quotations, product specifications, and samples
Supporting OEM/ODM cooperation and private label projects
Communicating with distributors, retailers, medical organizations, and business partners
Providing technical support and customer service
Processing business communications and follow-up activities
Improving website functionality and user experience
Analyzing website traffic and marketing performance
Maintaining business records
Complying with applicable laws, regulations, and industry requirements
If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:
Consent: When you voluntarily provide information through contact forms or inquiry submissions
Contractual necessity: When processing is required to provide quotations, samples, products, or requested services
Legitimate business interests: Including responding to customer inquiries, improving our services, and maintaining business relationships
Legal obligations: When processing is required to comply with applicable laws and regulatory requirements
Our website uses cookies and similar technologies to improve user experience, analyze website performance, and understand visitor behavior.
Cookies may help us:
Remember user preferences
Improve website functionality
Monitor website performance
Analyze traffic sources and marketing effectiveness
You may control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functions.
For more information, please refer to our Cookie Policy.
Eiffel Medical Supplies Co., Ltd. respects your privacy and does not sell, rent, or trade your personal information.
We may share personal information only when necessary with:
Logistics and shipping providers: For sample delivery or product shipment arrangements
Email, CRM, website analytics, and communication service providers: To support business communication and website operation
Authorized business partners: When required to provide requested services
Regulatory authorities or certification organizations: When necessary for legal compliance, product registration, certification, or regulatory requirements
Government authorities: When disclosure is required by applicable laws or legal procedures
All third parties are required to handle personal information securely and only use it for authorized purposes.
As a global medical supplies manufacturer serving customers worldwide, your personal information may be processed or stored in countries outside your country of residence.
Where required, we take appropriate measures to ensure that personal information receives adequate protection in accordance with applicable privacy laws.
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:
Responding to business inquiries
Managing customer and supplier relationships
Supporting OEM/ODM projects
Maintaining business records
Meeting legal, regulatory, and compliance obligations
When personal information is no longer required, we will securely delete or anonymize it.
Eiffel Medical Supplies Co., Ltd. maintains appropriate technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
We follow internationally recognized quality management practices in our business operations and continuously improve our information security procedures.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on applicable privacy laws, you may have the following rights regarding your personal information:
Right to access your personal data
Right to request correction of inaccurate information
Right to request deletion of your personal information
Right to withdraw consent where processing is based on consent
Right to object to certain processing activities
Right to request restriction of processing where applicable
To exercise these rights, please contact us using the information provided below.
Data Controller:
Eiffel Medical Supplies Co., Ltd.
Business Type:
Medical Supplies Manufacturer and Healthcare Solutions Provider
Location:
Shenzhen, Guangdong, China
If you have any questions, requests, or concerns regarding this Privacy Policy or our handling of personal information, please contact us:
Company: Eiffel Medical Supplies Co., Ltd.
Email: sales@eiffelmedical.com
Website: https://www.eiffelmedical.com/
Eiffel Medical Supplies Co., Ltd. reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. Any updates will be posted on this page with the revised effective date.
Contact: Claude Chan
Phone: +86 130 5809 3865
E-mail: sales@eiffelmedical.com
Add: No. 1-3/F, No.8 Building, Run-tang Industry Park, Shenzhen, China
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